We improve the different areas of your company

servicios-head-en

Consultancies

Nowadays, having the help of experts to solve problems is of vital importance for the correct development of an organization.

At GOCODE we are aware of this need and we offer you the advisory service, where an expert in the area will help you choose the right path for your company to come out afloat and carry out the procedures in the right way to achieve maximum performance and profitability. of your business.

Our Advisory flow consists of the following:

  • First Steps: Advice on the implementation of Salesforce for clients who are just starting out with a CRM.
  • Survey and Analysis: Analysis of the client’s business to develop the modeling of the optimal configuration of Salesforce which will allow to take full advantage of all the functionalities of the platform.
  • Pre Sale: Design and Implementation of tools and Marketing Strategies and Customer Prospecting.
  • Sale: Modeling and Implementation of Supervised, Collaborative, Automated, Agile and Efficient Sales Processes.
  • Post Sale: Consulting for the Implementation of an Excellent Customer Service System.
  • Challenges: Design of solutions to technical problems of the platform.

Setting

GOCODE offers you the possibility of performing the platform configuration and customization services for you. Despite this, we support you in the induction of the tool so that you yourself can make the configuration changes you need. This is not a difficult process, because a large part of the functionalities that in any system require a lot of programming knowledge or hire expensive custom development projects, in Salesforce you can do it yourself from the administration panel with a few clicks.

The main advantage of the Salesforce platform is that it is not a specific software for your business. Although this sounds contradictory, the high level of customization of the platform will allow you to completely adapt the operation of the system to the current operation of the company. Why is this important? Because of the following:

  • It allows your collaborators to become familiar much more quickly with the functionalities of the system, improving and guaranteeing the easy adoption of the platform in your team.
  • Drive the process improvements your team needs at infinitely less cost.
  • Control the access and visibility of your company’s sensitive information and make it available to those who must make the company’s strategic decisions.
  • It allows generating new analysis tools and management indicators in a very simple way.
  • It facilitates the adoption of new industry practices more quickly, giving you control the moment your company needs it.

Developing

As Salesforce developers with a history of hundreds of successful custom builds, we know that the quality of the process is just as important as the quality of the code.

That’s why we spend more time listening to you to understand your unique business environment, before rushing to build a solution. This is why we follow an agile development model, with more opportunities for you to weigh in and review the work to make sure it meets your needs.

The result is a solution that integrates seamlessly, supports your business goals, and can be built and deployed through custom Salesforce development in less time.

Among the development services that GOCODE offers you are:

  • Integrations: Salesforce communication solution with other software systems.
  • Building Custom Applications
  • Construction of Automated Processes: Complex automations that require the execution of asynchronous or deferred programmed processes.
  • Support: Support in the implementation of new improvements, contingencies, challenges and adjustments.
  • Mobile Development: Mobile application development services using Salesforce1 technology.

Support

GOCODE Support is more than just fixing bugs and answering questions. It’s the key to keeping your organization productive, competitive, and on track for long-term success.

At a minimum, ongoing support ensures that your Salesforce platform runs smoothly.

Support services also ensure high adoption rates by helping users feel confident in their abilities and motivated to get more out of their participation on the platform.

The most important thing about support is to respond to your requests on time and with an efficient solution.

Our approach to technical support emphasizes fast turnaround, value for money, and long-term stability and profitability:

  • Established and proven processes for handling everyday questions and issues
  • An agile method that can prioritize changes to fit any budget or timeline.
  • The single point of contact to ensure continuity and accountability.
  • A team committed to providing specialized input as needed.
  • A proactive approach that connects you to updates and innovations quickly.